Shipping Policies

* Notice for rental orders:

- Due to high demand, our products are often rented out. Please place your order as soon as you’ve confirmed your hotel reservation.
- In order for us to properly prepare your rental package, and better manage the inventory available to serve all our customers, we request 3 days notice on all rental orders. Of course we will try our best to deliver your order as fast as we can.
- Your rental period starts the day you receive your order (which will be delivered to your hotel reception), and finishes the day you return the items to us.
- Return instructions will be included in your delivery.

Standard Delivery*:

Free Delivery on orders HK$1,500 and above 

- Hong Kong Standard Delivery - HK$100
- Airport Areas and Outlying Islands - Additional HK$200
(Airport areas including Tung Chung, Discovery Bay, Ngong Ping 360, Cheung Chau, Lantau Island, Mui Wo, Tai O, Peng Chau, Lamma Island, Ma Wan, Chek Lap Kok, Hong Kong Disneyland)

* This does not apply to large equipment from 9KGs and above, please contact us by WhatsApp 95756439 for large equipment rentals

Estimated Delivery Time:

Hong Kong: 2 - 3 working days (excluding Outlying Islands)
Outlying Islands: 3 - 5 working days

Please note that all goods will be delivered as scheduled to the best of our ability.

. The Free Delivery threshold is calculated from the final basket value, after any vouchers or discount codes have been applied.

. All orders are final. Once processed, orders cannot be automatically amended. Please contact us at health@qfit.life if you need to amend an order after processing.

. All orders are subject to confirmation of final availability and QFit reserves the right to reject the order in the event that any of the products or services requested are unavailable.

. Please note delivery is to Hong Kong only. For international shipping, please contact QFit at health@qfit.life - WhatsApp/Signal +852 9575 6439 / or 6600 6445